Service
24/7 emergency service
Immediate remote diagnosis and on-site crew for critical assets with unplanned outages, across Mexico.
When a critical asset goes down, we respond. Immediate remote diagnosis and a crew mobilized to site, with the maneuvering capacity of Grupo TEMISA — speed with technical judgment, not improvisation.
An unplanned outage of a power transformer or substation can stop an entire operation. The cost of every hour without power far exceeds the cost of a fast, well-executed response.
Our emergency service starts with an immediate remote diagnosis to scope the problem, followed by crew and equipment mobilization to site, including heavy maneuvering when needed.
Because the lead time for a new transformer is months, the fast rehabilitation of the existing asset is often the only viable option to restore continuity — and that is exactly what we do under emergency conditions.
What we cover
Critical asset outage
Immediate diagnosis and intervention for transformers/substations down.
When it applies: Unplanned outage of a critical asset.
Fast rehabilitation
On-site or in-plant fast repair to restore continuity.
When it applies: When replacement lead time is unacceptable.
How we respond
Remote diagnosis
Immediate scoping of the problem.
Mobilization
Crew and equipment to site.
Intervention
Fast, safe repair to restore continuity.
Follow-up
Diagnosis and recommendations to prevent recurrence.
Frequently asked questions — 24/7 emergency service
What does the 24/7 emergency service cover?
Immediate remote diagnosis and on-site crew for critical transformers and substations with unplanned outages, with heavy maneuvering capacity across Mexico.
How fast do you respond?
Remote diagnosis is immediate; crew mobilization to site is coordinated as fast as the location and scope allow, prioritizing critical assets.
Can you fix it instead of replacing?
In most emergencies, the fast rehabilitation of the existing asset is the only viable path, since a new transformer takes months to deliver.
Do you cover the whole country?
Yes, with coverage across Mexico and the backing of Grupo TEMISA's plant and capabilities.
24/7 emergency service in images
Related services
Talk to a transformer specialist
Tell us about your asset and we'll respond with a diagnosis and a tailored quote — not generic pricing.